Tuesday, February 23, 2010

Business Etiquette & Protocol in PakistanBusiness Etiquette & Protocol in Pakistan


. Third-party introductions are a necessity in this relationship-driven culture.
. Pakistanis prefer to work with people they know and trust and will spend a great deal of time on the getting-to-know-you part of relationship building.
. You must not appear frustrated by what may appear to be purely social conversation. Pakistanis are hospitable and enjoy hosting foreign guests.
. Relationships take time to grow and must be nurtured. This may require several visits.
. Pakistanis often ask personal questions as a way to get to know you as a person.
. If possible, it is best to answer these questions.
. Pakistanis do not require as much personal space as most western cultures. As such, they will stand close to you while conversing and you may feel as if your personal space has been violated. Do not back away.
. Pakistanis are generally indirect communicators.
. Always demonstrate deference to the most senior person in the group.
. In general, Pakistanis speak in a roundabout or circuitous fashion. Direct statements are made only to those with whom they have a long-standing personal relationship.
. They also use a great deal of hyperbole and similes, and go out of their way to find something to praise.
. Be prepared to flatter and be flattered.
. Pakistanis prefer to converse in a non-controversial manner, so they will say they "will try" rather than admit that they cannot or will not be able to do something.
. Therefore, it is important to ask questions in several ways so you can be certain what was meant by a vague response. Silence is often used as a communication tool.
. Pakistanis prefer to do business in person. They see the telephone as too impersonal a medium for business communication.

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